MOST FREQUENTLY ASKED QUESTIONS


QUESTIONS


How do I navigate (move) from page to page?
A navigation bar is available at the bottom of the page in the Healthcare modules. Navigation arrows are available at the bottom of the page in the Manufacturing modules. You may need to scroll down to view the navigation bars and arrows in the modules.

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Can I move from one module to the next without going back to the home page?
Yes, you can simply click on the module link at the top of the screen to take you to another module within the same sector-based curricula. For example, you may go from Module 1 manufacturing to Module 2 Manufacturing without accessing the home page. However, you cannot move directly from Module 1 Manufacturing to any of the modules in Healthcare. You must first go to the home page to enter modules within different sector-based curricula.

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Sometimes I don't see a cursor in the text box when I am asked to fill in a response. What should I do?
When asked to fill in information into a box, be aware that the cursor may not appear. Just start typing anyway, the text you enter will appear.

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How do I close out a website page and return to the training module?
All website links from the training modules will open in another browser window. To return to the module, just click on the X on the upper right () of the web page browser.

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Can I keep a website window open so that I can refer to it when I am working on the training?
When completing lesson activities that require website exploration, you can resize the browser windows so that the module window and the webpage link window are both viewable. Another option is to minimize one of the open windows by clicking on the minimize button () on the upper right of your computer screen. This does not close the window but does hide it from view. In some of the activities you are asked to supply a written response based on information accessed through the website link, keeping both windows open will allow you to easily see the webpage and then type in your response.

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Why do I am see a red "X" in a box?
The red "X" that you see occurs when the computer you are using to view the curricula on does not have the latest version of Shockwave Player or QuickTime installed. A link to the download site for each of these required applications is available on the home page.

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I would like to print the screens in the modules but when I hit the print button on my browser, it only prints the graphics on the top of the page. Is there a way I can print the screens?
The actual curricular content for each of the modules is a shockwave movie and cannot be printed. However, if you really want to "print" what you see on the screen, you can capture the screen view by hitting the Alt button and the Print Screen button simultaneously on your keyboard. Then go to Programs - Accessories - Paint and click Edit - Paste. The "screen shot" will be pasted into the Paint program. It will include everything that was viewable on your screen at the time you captured it. If you are familiar with working with basic drawing/graphics program, you can edit the screen shot to your satisfaction.

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